Frequently Asked Questions

General Information

Q.) How do I open a Peace Town Internet Trade account?

A.) You may download the Client Agreement and the Internet Trading Agreement from the Peace Town Financial Site -- Account Opening page. You have to submit those agreements and the copies of your supporting documents (H.K.I.D. card or passport, Proof of residential address) in person.
OR You can contact any of our professional Account Executives / Managers for assistance.

Q.) How to operate with the Internet Trade system?

A.) You can read the User Guide and practicing the DEMO system before making any deal on Internet Trade system.

Technical Questions

Q.) Which operating system is better?

A.) Peace Town Internet Trade supports Microsoft Windows 95, 98 or above versions.

Q.) Which web browser is better?

A.) The performance of running Peace Town Internet Trade is better using Internet Explorer 4.0 or above.

Q.) How secure is Peace Town Internet Trade system.

A.) We protect your personal information through the implementation of the following technologies.

  1. Firewall
  2. 128 bit Secure Socket Layer (SSL)
  3. Encryption Technology

Q.) Why the browser could memorize my account number and password?

A.) It is the auto-complete function on your browser. You must disable this function on your browser. Make sure that you clear the CACHE and close your internet browser after logging off.

Account Information

Q.) How can I change my password?

A.) After access to the Internet Trade platform, simply click on the "Change Password" function. Complete the Change Password Form and then press the "Submit" button.

Q.) What can I do if I forget the password?

A.) You can contact our 24hours hotline at (852) 2877-3813 for assistance.

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